Praca: Customer Service Specialist with English

Customer Service Specialist with English
Miejsce pracy: Katowice, Global Office Park
Job description:
  • providing a comprehensive service to Ryanair airline passengers
  • assisting passengers via: incoming calls/chat/e-mail
  • providing general information
  • supporting passengers with travel difficulties
  • providing information on issues related to baggage, ticket reservations and flight
  • rescheduling - anything that may happen during the trip
  • solving passengers day-to-day problems
  • handling complaints and issues
  • knowledge of English - min. B2
  • availability to work from our office in Katowice
  • communication skills and attitude towards working with people.
  • high personal culture and customer orientation
  • ability to use Windows operating system and MS Office
  • commitment and motivation to work - together we can achieve more!
We offer:
  • attractive salary based on a civil or labour contract
  • flexible working hours between 9:00 and 22:00 - you decide when and how many hours you would like to work!
  • modern workplace in the heart of Katowice
  • team-building events
Prosimy o dopisanie klauzuli: Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych w procesie rekrutacji.