Praca: Dutch-speaking Customer Service Consultant

Dutch-speaking Customer Service Specialist

Hybrid mode 

Hi!

Have you ever done laundry at work?

Strange?... With us its normal :-)

We support customers of one of the largest manufacturers of home appliances/ RTV equipment/ IT equipment, and we have so much equipment in the office that you will almost feel at home.

• Provide technical support to equipment users via incoming calls.
• Diagnose and resolve technical problems.
• Providing information on products and their functionality.
• Entering requests into the system.

• Very good command of Dutch,
• Good command of English,
• Basic knowledge of household appliances (i.e. refrigerator, washing machine, TV). 
• Communicativeness, willingness to learn.
• Ability to type quickly on a computer keyboard.
• Availability for a minimum of 120 hrs per month.
  

• Screening - initial phone or e-mail contact.
• Language test.
• Online interview via Teams.
• Information for you on our decision.

• Civil contract with a rate of PLN 56,00 gross/hour.
• Bonus system:after reaching the appropriate tenure and KPIs, +2 PLN gross per hour, then +4 PLN gross.
• The possibility of arranging a convenient collaboration schedule; the project works on Monday-Friday, 8:30 - 18:00.
• ​The possibility of switching to hybrid work after 2 months - after training and the first month of independent work with good performance and obtaining the managers permission. How do we understand hybrid work? 3 weeks from home, 1 week from the office.
• Access to the MyBenefit platform, where you can exchange the points you receive each month for private medical care, sports card, shopping codes, cinema tickets, and much more.
• Opportunities for personal and language development - internal training and free access to a language learning platform are available.
• Opportunity to grow within the companys structures - we specialize in identifying talent among our agents through internal recruitment. This is a chance for you to build a career path.

Join us and apply today!