The incumbent is responsible for handling operations under GBS scope of activities (finished/semi finished/raw materials) to supply to JTI markets & 3rd Party Partners in collaboration with our internal and external stakeholders: service providers, factories, Markets and Global Logistics, Finance, R&D and any other functional partners as required.
The incumbent supports the Customer Service and Supply Chain processes effectively and efficiently in SAP ECC, IBP and Transportation Modules and other to provide high quality operational support to the dedicated Markets & Customers ensuring an on-time, in full delivery, billing of all the products.
This position acts as a link between the factories, suppliers, customers and markets as well as the logistics partners in accordance to JTI policies and procedures.
- Coordinate the phase-in and phase-out of the portfolio for designated markets and customers
- Maintain and update Master Data (customer/material master)
- Apply the demand change process to reflect production requirement changes and ensure accurate information is provided to manufacturing locations
- Process Sales and Purchase Orders within SAP ECC/IBP, ensuring all parameters are correct and executed on time for accurate order output
- Ensure continuous supply and shipment of commodities, minimizing write-offs, in collaboration with factories, suppliers, freight forwarders, carriers, and warehouses
- Process shipments in the Transportation Module and related applications, monitoring end-to-end delivery of goods in line with agreed timelines
- Liaise with forwarders and carriers to establish transport documentation
- Prepare SAP documents (order confirmations, proforma invoices, packing lists, export invoices, credit/debit memos, authorization requests) in line with company policies
- Prepare non-SAP documents (certificates of origin, freshness certificates, certifications, legalizations) as required by markets/customers, ensuring timely issuance for customs clearance and accounting
- Keep backup materials up to date, monitor business handovers before planned absences, and provide backup support to ensure business continuity
- Respond swiftly to business changes (taxation, regulation, embargo), analyze impact, propose solutions, and support resolution or improvement
- Support internal and external auditors with queries
- Review and comment on J-SOX reports embedded in O2C, P2P, and Inventory Management processes to ensure compliance with the J-SOX Controls Framework
- Create service-related purchase orders, post goods receipts accurately and timely, and support vendor payment issue resolution (billing entity, quantity, currency, invoicing details)
- Collaborate with Finance on Accounts Receivable/Payable matters and month/quarter/year-end closing
- Review and approve or reject the release of blocked invoices from third-party or intercompany suppliers
- Support monthly and quarterly GR/IR clearing, taking corrective action to minimize unbalanced POs
- Communicate effectively with relevant functions and management to support issue resolution and continuous improvement
- Manage ad-hoc tasks and projects as requested by the direct supervisor
If you decide to participate in this recruitment, the administrator of your data will be JTI GBS Poland sp. z o.o. with headquarters in Warsaw. Your data will be processed only to support the recruitment process in which you participate. Detailed information on the processing of your data here.
JTI GBS Sp. z o.o. has introduced an Internal Reporting Procedure for Whistleblowers. If you would like to review this procedure, it is available upon request.
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