Join our team at Foundever!
Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Specific Job Responsibilities
- Supervising the Customer Service Specialist team to ensure full compliance with Foundever and client security requirements.
- Ensuring the team meets key performance indicators (KPIs).
- Fostering a culture of open communication within the team.
- Recognizing and rewarding team members who achieve top performance.
- Participating in the oversight of the onboarding process for new employees.
Working conditions
- Employment type of contract;
- Basic salary + bonuses;
- Work in our new office in Warsaw
- Opportunities for growth — 92% of our management team started their journey at Foundever as Customer Service Consultants.
What else should you know?
- Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);
- We offer private Medicover insurance;
- Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;
- Professional development through training and cross-location cooperation at the international level.
Company Overview
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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