Provide essential support via phone, email, or chat too airline clients, ensuring users have the best experience.
Tech-Savvy Specialist: Provide detailed assistance to customers, ensuring they get the correct solution for their needs, while troubleshooting in the industry standard Amadeus booking system.
Empathetic Professional: Resolve customer complaints with care, fostering satisfaction and trust.
Analytical advisor: Guide customers in selecting the best trips based on budget, needs and timespan.
Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.
Requirements:
Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
Customer-Centric Mindset: Prioritize the customer experience in every interaction.
Administrative & Tech Proficiency: Possess strong administrative and technical skills.
We offer:
Salary: 11.000,00 PLN gross monthly,
Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge,
We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
Skill Development: Gain new skills through comprehensive training programs. With over 7 departments to be upskilled in.
Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons.
Project specific benefits: enjoy a 25% fare discount on SAS operated flights.
Deine Aufgaben: Du nimmst die Anrufe von deutschsprachigen Kunden entgegen, Leistest Hilfe bei Garantieleistungen, Ersatzteilen und kleineren Defekten, Suchst aus der Ferne nach Lösungen (damit der...
Be the 1st point of contact for premium travel inquiries of customers. Advise partners on flights, products, online services, payment methods, membership programs etc. Help in purchasing airline...
Your responsibilities: Be the 1st point of contact for premium travel inquiries of customers. Advise partners on flights, products, online services, payment methods, membership programs etc. Help in...
Be the 1st point of contact for premium travel inquiries of customers. Advise partners on flights, products, online services, payment methods, membership programs etc. Help in purchasing airline...
Be the 1st point of contact for premium travel inquiries of customers. Advise partners on flights, products, online services, payment methods, membership programs etc. Help in purchasing airline...
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